{"id":1131,"date":"2023-03-01T17:56:03","date_gmt":"2023-03-01T17:56:03","guid":{"rendered":"https:\/\/www.bursucretleri.com\/blog\/?p=1131"},"modified":"2023-03-01T17:56:03","modified_gmt":"2023-03-01T17:56:03","slug":"vitrue-facebook-roi-calculator-social-media-snake-oil","status":"publish","type":"post","link":"https:\/\/www.bursucretleri.com\/blog\/vitrue-facebook-roi-calculator-social-media-snake-oil\/","title":{"rendered":"Vitrue Facebook ROI Calculator = Social Media Snake Oil"},"content":{"rendered":"<p>Ever seen those apps that show you \u201chow much your website is worth?\u201d\u00a0 They\u2019re sort of fun, except no one\u00a0<em>actually<\/em>\u00a0takes them seriously.\u00a0 What if you applied that same concept to a Facebook page?\u00a0 It would make just as little sense and be equally as silly.<\/p>\n<p>You see where this is going.\u00a0 Remember that company Vitrue who attempted to create a\u00a0valuation of a \u201cfan on social media\u201d\u00a0at $3.60 each? They actually\u00a0put together an app\u00a0\u2013 named \u201cThe Evaluator\u201d that calculates the \u201cvalue\u201d of your Facebook page.<\/p>\n<p>At first I thought it was a joke, but they\u2019re taking it rather seriously, adding the tagline: \u201cmeasuring facebook return on investment.\u201d\u00a0 Except \u2013 it\u2019s total\u00a0snake oil\u00a0and makes me take their real product and team that much less serious.\u00a0 They continue to propagate flawed notions of how the social web provides value to brands.<\/p>\n<p>The way the app calculates is as follows:<\/p>\n<blockquote><p>The Vitrue Social Page Evaluator (SPE) uses a calculation that factors in fan count, customer activity, brand activity, and a proprietary engagement multiplier.<\/p><\/blockquote>\n<p>Yes folks, it\u2019s that simple to calculate the ROI of your Facebook fans.\u00a0 Take one part number of fans, throw in some consumer activity, brand activity and a \u201cpropriety engagement multiplier\u201d and there you have it.\u00a0 Why not add a dash of fairy dust?\u00a0 In fact, they don\u2019t even need to know anything else about your brand, your industry or any other details \u2013 just the public information from Facebook.\u00a0 It\u2019s that easy.<\/p>\n<blockquote><p>The data represents a monetary valuation of a single Facebook page based on standard digital marketing metrics, impressions, and fan exposure. The score includes a configurable cost per thousand impressions (Earned Media Value) measurement that defaults to $5.<\/p><\/blockquote>\n<p>You heard it from Vitrue \u2013 it\u2019s based on \u201cstandard digital marketing metrics\u201d \u2013 so it must be true.\u00a0 And yet again just as they did previously, the measurement defaults to their random choosing of $5 without any\u00a0<em>real<\/em>\u00a0rationale.<\/p>\n<p>In a\u00a0blog post interview, Reggie Bradford, Vitrue CEO makes some statements about the app:<\/p>\n<blockquote><p>The Evaluator shows an actual media value, truly putting an ROI on social media efforts. It\u2019s beneficial in many ways, especially showing people in your company that social media is important, valuable and that they should pay attention. We\u2019ve had several marketers try out the Evaluator and thank us for finally providing a tool that actually shows an ROI, proving social media\u2019s importance.<\/p><\/blockquote>\n<p>Sorry to say this, but if you are a marketer and you\u2019re proving the value of social media through \u201cThe Evaluator\u201d you\u2019ve already killed your credibility with anyone at your company with a shred of digital marketing chops.\u00a0 If you have none, congrats, you\u2019re officially a huckster.<\/p>\n<blockquote><p>We developed the Evaluator to help provide a marketer directional and quantifiable information. But increasingly marketers can and should derive their strategies based on solid data, which is what we do here at Vitrue.<\/p><\/blockquote>\n<p>You can see the irony here, and the fact their own CEOs talking point kills their brand\u2019s credibility.\u00a0 He says in the same sentence that:<\/p>\n<ul>\n<li>Their tool helps provide quantifiable information for marketers<\/li>\n<li>At Vitrue, they base their\u00a0 strategies on solid data<\/li>\n<\/ul>\n<p>Either their CEO is lying and\u00a0<em>knows\u00a0<\/em>their tool is merely linkbait to attract attention for their company, or they actually believe their tool is accurate.\u00a0 Either way to anyone that sees through what they\u2019re doing, he comes off looking poorly.<\/p>\n<p>In response to a question regarding if the \u201cThe Evaluator\u201d is accurate at calculating value for small and large brands, Vitrue\u2019s CEO responds:<\/p>\n<blockquote><p>Absolutely, every business \u2014 big or small \u2014 has an audience or customer base. And Facebook provides a tremendous platform to communicate to your audience, albeit if you do it the correct way. \u00a0In fact, we\u2019ve found that smaller brands with smaller fan bases can be just as valuable because of their engagement elements.<\/p>\n<p>How often a brand posts or engages their audience depends on that brand. For example, fans of CNN expect more posts than say a local yogurt shop simply because the nature of CNN\u2019s business \u2014 24\/7 news. But for that local yogurt shop, two posts a day is best and can be more valuable in terms of engaging and bringing that user to your store with timely placed coupons or special events.<\/p><\/blockquote>\n<p>Sure \u2013 that\u2019s the beauty of creating something as absurd as a \u201ccalculate how much my website is worth\u201d tool, you can just apply it blindly to anything you want.\u00a0 Large or small, industry x or y, the tool applies.\u00a0\u00a0\u00a0 Also you heard it first, Vitrue\u2019s CEO is advising\u00a0 CNN to post frequently \u2013 and the local Yogurt Shop that two posts a day is best.\u00a0 You see the logic of this right?\u00a0 They want to apply normalizations across social media not just in valuation, but in frequency of content.\u00a0 In both cases\u00a0it makes no sense.<\/p>\n<p>One more quote:<\/p>\n<blockquote><p>First, I truly believe that Facebook is becoming the operating system of the Internet. But no, I don\u2019t think they have gone too far. They definitely keep pushing their business and the social media space forward, as they should as leaders in this new communications world. \u00a0This space evolves everyday and the leaders in our industry must keep looking forward. Facebook has smart folks at their helm and will continue to push to innovate, but I believe they\u2019ll tread cautiously with their user base in mind.<\/p><\/blockquote>\n<p>Of course he would propagate the value of Facebook, it\u2019s in his interest to.\u00a0 Their business growth is tied to the success of Facebook.\u00a0 You need to realize his talking points are written to inflate the value of Facebook and not grounded in reality, just his business objectives.<\/p>\n<p>Hopefully I don\u2019t need to go through all the reasons this idea is illogical again.\u00a0 Let\u2019s just call this for what it is:\u00a0 an application as linkbait and pure entertainment.\u00a0 There is not a shred of value here, and Vitrue does a disservice to real social media marketers by propagating such nonsense.<\/p>\n<p>I wouldn\u2019t have posted this, except\u00a0<em>they are taking it seriously<\/em>\u00a0and think what they have done is even a little bit grounded in reality.\u00a0 It\u2019s not, and I have a hard time believing any digital marketer worth their salt finds value in what they\u2019re doing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ever seen those apps that show you \u201chow much your website is worth?\u201d\u00a0 They\u2019re sort of fun, except no one\u00a0actually\u00a0takes &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Vitrue Facebook ROI Calculator = Social Media Snake Oil\" class=\"read-more button\" href=\"https:\/\/www.bursucretleri.com\/blog\/vitrue-facebook-roi-calculator-social-media-snake-oil\/#more-1131\" aria-label=\"More on Vitrue Facebook ROI Calculator = Social Media Snake Oil\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":1162,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/posts\/1131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/comments?post=1131"}],"version-history":[{"count":1,"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/posts\/1131\/revisions"}],"predecessor-version":[{"id":1132,"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/posts\/1131\/revisions\/1132"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/media\/1162"}],"wp:attachment":[{"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/media?parent=1131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/categories?post=1131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bursucretleri.com\/blog\/wp-json\/wp\/v2\/tags?post=1131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}